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Summary Of Coverage
This Service Contract covers Products purchased as new or factory-refurbished and manufactured for use in the United States, which, at the time of Product purchase, included a Canon USA, Inc. limited warranty valid in the United States providing mini
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Summary Of Coverage
mum coverage of one year parts and labor. This Service Contract must be purchased within 90 days of purchase of Your Product. Purchase of this Service Contract is not required to purchase the Product or to obtain financing for the Product. Coverage o
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Summary Of Coverage
utlined in this Service Contract only applies to Products not covered under any other insurance warranty, guarantee and/or service contract providing the same benefits as outlined herein. Products must be purchased from a Retailer, and be solely inte
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Summary Of Coverage
nded for personal use, and not intended for Commercial Use, or for resale. Accessories, external peripheral devices and/or add-on options are not covered under this Service Contract.
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Limit Of Liability
During the Term of Your Service Contract, the maximum amount that We are obligated to pay for services in connection with all Claims pursuant to this Service Contract is:<ul><li>One Product replacement for a covered Claim for ADH damage (in which You
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Limit Of Liability
r replacement product is ineligible for continued coverage under Your original Contract); OR</li><li>Two (2) Product replacements for covered Claims for Power Surge or Failures, as defined (in which Your replacement products are automatically covered
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Limit Of Liability
under Your original Contract for the remainder of Your Term);</li></ul>Whichever occurs first.<br />Once the first limit has been met, Our obligation under this Contract is considered fulfilled in its entirety and coverage ends.<br />NEITHER WE NOR
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Limit Of Liability
THE ADMINISTRATOR NOR THE RETAILER SHALL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES; INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, FROM DELAYS IN SERVICE OR TH
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Limit Of Liability
E INABILITY TO RENDER SERVICE, OR RESULTING FROM THE UNAVAILABILITY OF REPAIR PARTS/COMPONENTS. NEITHER WE NOR THE ADMINISTRATOR NOR THE RETAILER SHALL BE LIABLE FOR ANY AND ALL PRE-EXISTING CONDITIONS KNOWN TO YOU; INCLUDING ANY INHERENT PRODUCT FLA
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Limit Of Liability
WS.
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Transfer Inquiries
If You are the original purchaser of this Service Contract and wish to transfer coverage under this Service Contract to a different owner, You may initiate a one-time transfer of ownership by calling the Administrator at 1-833-CAREPAK (1-833-227-3725
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Transfer Inquiries
). You will be required to provide Your registration number located on Your Contract Purchase Receipt and a copy of Your Product purchase receipt (if provided separately). Transferability is determined at Canon’s discretion, as approved by Us,
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Transfer Inquiries
and may not be available with all Products. The CANCELLATION provisions apply to the original purchaser of this Service Contract only.
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How To Obtain Service
<strong>In order for a Claim to be considered, You will need to first contact the Administrator for approval and a repair authorization number. IMPORTANT: THE SUBMISSION OF A CLAIM DOES NOT AUTOMATICALLY MEAN THAT THE DAMAGE OR BREAKDOWN TO YOUR PROD
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How To Obtain Service
UCT IS COVERED UNDER YOUR SERVICE CONTRACT. The Administrator must validate and provide You with approval (i.e. a repair authorization number) for Your submitted Claim prior to any benefits being considered under this Contract. </strong>THIS SERVICE
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How To Obtain Service
CONTRACT MAY NOT PROVIDE ANY COVERAGE IF YOU MAKE UNAUTHORIZED REPAIRS. Upon validation of CarePAK coverage, Canon will make commercially reasonable efforts to service and ship Your repair within five (5) business days after you receive the No Charge
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How To Obtain Service
Repair Acknowledgement correspondence via email, excluding ADH claims and subject to availability of parts or replacement Product. Note that business days are Monday through Friday, 9am-5pm, and exclude Canon observed holidays, and any periods where
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How To Obtain Service
unavailability is due to circumstances beyond Canon’s control.<br />If You need to file a Claim under this Service Contract or verify Your coverage, call the Administrator’s “Customer Care Center” at 1-833-CAREPAK(1-833-227-3
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How To Obtain Service
725). To expedite service, please have Your Contract Purchase Receipt readily available. The Administrator will confirm Your Service Contract coverage and collect any additional information necessary from You and about Your covered Product. When You
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How To Obtain Service
receive authorization for service on Your Product under this Contract, You will also receive further instructions on how to obtain such service. In general:<ul><li>If Your covered Product is a camera, video, lens, flash, projector or binoculars, You
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How To Obtain Service
can also arrange for service under this Contract online by visiting the Administrator’s “Product Repair Page” at www.usa.canon.com/support.</li><li>If Your covered Product is a printer, scanner or multifunction printer, the Administ
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How To Obtain Service
rator is unable to authorize service for these particular products through its website; You must call the Administrator’s Customer Care Center at 1-833-CAREPAK (1-833-227-3725) to initiate service.</li></ul>Please do not take or return Your Pro
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How To Obtain Service
duct to the Retailer or ship Your Product anywhere, unless the Administrator instructs You to do so. If You are instructed by the Administrator to transport or ship Your Product, be sure to include the following with Your Product: (1) a copy of Your
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How To Obtain Service
Contract Purchase Receipt, (2) a brief written description of the problem You are experiencing with the Product, and (3) a prominent notation of Your repair authorization number that the Administrator gave You. Please use caution when transporting an
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How To Obtain Service
d/or shipping Your Product as directed by the Administrator, as We are not liable for any freight charges or damages due to improper packaging by You or Your representative.<br />If Your Term expires during the time of an approved Claim, Your coverag
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How To Obtain Service
e under the Contract will be extended until the date in which Your approved Claim in progress has been fulfilled completely in accordance with the terms and conditions of this Service Contract.
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Limitations Of Coverage
This Service Contract; including the terms, conditions, limitations, exceptions and exclusions, and Your Contract Purchase Receipt, constitute the entire agreement between Us and You and no representation, promise or condition not contained herein sh
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Limitations Of Coverage
all modify these items, except as required by law.
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Applicable In
USA <br>
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Length Of Service
4 years
